FAQs

What is Matterport?


A self-guided 3D virtual tour of your showcase property often with 360 views of the exterior designed to create greater engagement of the client through the convenience of their phone or computer compelling them to want more information. Check it out here.




Are you insured?


We are fully insured, yes.




How long does a shoot take?


Generally, for spaces 3,000 SF and under, it takes 1-2.5 hours.




How should I prepare for the photo shoot?


For tips on how to make your space look the best, read our blog article here.




What is the turn around time?


It takes 24 hours for photography and 48 hours for Matterport tours.




Are travel costs included?


Travel costs are included to Hilton Head, Bluffton, Savannah, and the Beaufort area. Inquire about other locations.




Do you have a guarantee?


Other than the weather, we have a 100% satisfaction guarantee.




How do I navigate in Matterport?


When you open the Matterport model you’ll be able to click on the arrow at bottom left to play the highlight reel which is your virtual walk-through. Then you can click on the model view or the floorplan view and chose which floor to view. You can click on any space inside the model and the software will automatically zoom in. If you right click and drag your mouse you can turn around within the model space for a 360 view. There are additional 360 exterior views that are clickable to show exterior.